FAQs

  • Each bag is made custom to order. There are thousands of possibilities with different vehicle types, GFC versions, color combinations, and orientation options makes stocking near impossible.

  • New orders open up every couple months as we are ramping up production capacity. In the future we will be transitioning to a “waitlist” model with weekly updates.

  • All products are made in the USA, specifically San Diego California.

  • Yep!

  • Yep, sure do!

  • Filstrand is our origin story.

    It is comprised of two words “Fil” and “strand” with the first being a nod to the owners grandmother, Phyllis. We shortened Phyllis to Fil. The second is another word for beach, where we grew up and love to spend our days.

Phyllis, the “Fil” in Filstrand!

Terms of Service

Warranty

Our goal is to have everything dialed and spot issues before they arise or get to your mailbox, but that is not always the case! We will repair workmanship/manufacturing issues to the best of our ability. If you identify an issue with your product, please email hello@filstrand.com to let us know and we can discuss options.

Returns

Clean and damage free Pillow Hammocks and Upper Deckers are eligible returns for 30-days at the buyers expense.

Each Frame Bag is custom made to your vehicle and color preference, therefore they are non-returnable.

Deposits

Deposits are refundable, but become non-refundable once fabric is cut for the order.

Liability and Risk

Filstrand is not liable for damage caused by product installation to vehicle or camper. Install and use at your own risk.